Empowering Consumers with AI-Powered Solutions

At ComplaintSolver.com, we believe every consumer deserves to have their voice heard and their complaints resolved fairly. We're on a mission to level the playing field between consumers and companies using the power of artificial intelligence.

10,000+
Consumers Helped
89%
Success Rate
99.9%
Customer Satisfaction

Our Story & Mission

ComplaintSolver.com was born from the frustration of dealing with unresponsive companies and complex complaint processes. We knew there had to be a better way.

The Problem We Solved

In 2023, our founder spent months trying to resolve a simple billing dispute with a major telecom company. Despite multiple phone calls, emails, and letters, the issue remained unresolved.

That's when the idea struck: What if AI could level the playing field? What if every consumer could have access to the same professional, legal-quality complaint letters that companies respect?

ComplaintSolver.com was born to democratize complaint resolution, giving every consumer the tools they need to be heard and get results.

💡

The Breakthrough

"Every consumer deserves professional-quality complaint resolution, not just those who can afford expensive legal help."

— ComplaintSolver.com Founder

Our Mission

To empower consumers to resolve complaints quickly and fairly with the power of AI, ensuring every voice is heard and every issue is addressed.

Our Vision

A world where every consumer can hold companies accountable without stress, complexity, or unfair disadvantages.

Our Innovation

Combining artificial intelligence with legal expertise to democratize access to professional-quality complaint resolution for everyone.

Our Values

These core values guide everything we do and every decision we make. They're not just words on a page—they're the foundation of our company.

Consumer First

Every decision we make is guided by what's best for consumers. We're on your side, always.

"Your success is our success"

Transparency

No hidden fees, no confusing terms. We believe in clear, honest communication about our service and pricing.

"What you see is what you get"

Innovation

We continuously improve our AI technology to provide better, faster, and more effective complaint resolution.

"Always evolving, always improving"

Fairness

We believe in leveling the playing field between consumers and corporations through accessible technology.

"Equal access to justice for all"

Empathy

We understand the frustration of unresolved complaints and treat every case with the care it deserves.

"Your frustration is our motivation"

Excellence

We strive for the highest quality in everything we do, from our AI technology to our customer support.

"Good enough isn't good enough"

Our Impact

Since launching, we've helped thousands of consumers resolve their complaints and recover millions in refunds and compensations.

89%
Success Rate
Of complaints resolved favorably
24hrs
Average Processing
From submission to mailing
£2.3M
Recovered for Customers
In refunds and compensations
10,000+
Happy Customers
Across UK and US markets

Our Commitment to You

We're committed to continuously improving our service and technology to serve you better. Every piece of feedback, every success story, and every challenge makes us stronger and more determined to help consumers everywhere.

GDPR Compliant • SOC 2 Certified • Consumer Protection Aligned

Meet Our Team

We're a passionate team of technologists, legal experts, and consumer advocates united by a common goal: making complaint resolution fair and accessible for everyone.

ST

Sarah Thompson

CEO & Founder

Former consumer rights lawyer with 15 years of experience. Sarah founded ComplaintSolver after her own frustrating experience with corporate complaint processes.

Consumer LawLegal TechAI Strategy
DMC

Dr. Michael Chen

CTO & AI Lead

PhD in Machine Learning from Stanford. Previously led AI initiatives at Google. Passionate about using AI to solve real-world problems for consumers.

Machine LearningNLPSystem Architecture
ER

Emma Rodriguez

Head of Customer Success

10+ years in customer support and success. Emma ensures every ComplaintSolver user gets the help they need to resolve their complaints successfully.

Customer SuccessSupport OperationsUser Experience
JW

James Wilson

Lead Legal Researcher

Qualified solicitor specializing in consumer rights. James ensures our AI understands the latest legal precedents and consumer protection laws.

Consumer RightsLegal ResearchCompliance

Our Advisors

We're privileged to work with leading experts who guide our legal and ethical approach.

PAS

Prof. Alan Sterling

Legal Advisor

Professor of Consumer Law at Oxford University and former chair of the Competition and Markets Authority.

Consumer Protection Law
DLP

Dr. Lisa Park

AI Ethics Advisor

Leading researcher in AI ethics and fairness. Advises on responsible AI development and deployment.

AI Ethics & Fairness

Join Our Mission

We're always looking for talented individuals who share our passion for consumer rights and innovative technology. If you want to make a real difference in people's lives, we'd love to hear from you.

Get in Touch

Have questions about ComplaintSolver.com? Our friendly team is here to help you resolve any issues and get the most out of our AI-powered platform.

How Can We Help?

Live Chat

Get instant help from our support team

Available 9 AM - 6 PM GMT

5 minutes
Average Response Time

Email Support

Send us a detailed message

support@complaintsolver.com

2 hours
Average Response Time

Phone Support

Speak directly with our team

+44 20 1234 5678 (UK) / +1 555 123 4567 (US)

Immediate
Average Response Time

Send us a Message

We typically respond within 2 hours during business hours

Our Offices

🇬🇧

United Kingdom

123 Canary Wharf London E14 5AB United Kingdom
+44 20 1234 5678
Mon-Fri: 9:00 AM - 6:00 PM GMT
🇺🇸

United States

456 Market Street San Francisco, CA 94105 United States
+1 555 123 4567
Mon-Fri: 9:00 AM - 6:00 PM PST

Need Immediate Help?

For urgent technical issues or account problems, our live chat is the fastest way to get help.