Powerful Features for Effortless Complaint Resolution
Our AI-powered platform combines advanced technology with legal expertise to give you the best chance of resolving your complaints quickly and successfully.
AI-Powered
Advanced AI creates personalized letters optimized for success
Secure & Private
Enterprise-grade security with GDPR compliance
24-Hour Processing
Fast turnaround from submission to mailing
Everything You Need to Resolve Complaints
Our comprehensive platform provides all the tools and expertise needed to turn your frustrating complaint experience into a successful resolution.
AI Letter Generation
Our AI crafts professional, persuasive letters based on your complaint details and the company's specific policies.
- Analyzes company complaint procedures
- Uses legal language and precedents
- Personalizes tone based on issue severity
- Includes relevant consumer rights legislation
Professional Mailing Service
We handle printing, addressing, and mailing your letter via recorded delivery to ensure it reaches the right department.
- Printed on professional letterhead
- Sent via tracked recorded delivery
- Verified company addresses database
- Proof of delivery confirmation
Response Scanning & Analysis
We scan company responses and use AI to analyze them, providing clear summaries and next step recommendations.
- Automatic response processing
- AI-powered sentiment analysis
- Key information extraction
- Clear status updates via dashboard
Guided Next Steps
Get clear, actionable advice on how to proceed, whether accepting an offer or escalating to regulators.
- Personalized recommendations
- Escalation pathways mapped
- Regulator contact information
- Template follow-up letters
Company Database
Access to comprehensive database of company complaint procedures and contact information.
- 10,000+ UK and US companies
- Updated complaint procedures
- Executive contact details
- Escalation pathways mapped
Progress Tracking
Real-time tracking of your complaint status from submission to resolution.
- Live status updates
- Timeline visualization
- Response time monitoring
- Success probability scoring
Success Analytics
View detailed analytics on complaint success rates and average resolution times.
- Company-specific success rates
- Issue type performance data
- Resolution time predictions
- Industry benchmarking
Data Security
Enterprise-grade security ensures your personal and complaint data is protected.
- 256-bit SSL encryption
- GDPR compliance
- SOC 2 Type II certified
- Regular security audits